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Frequently asked questions


>> what does a “Gold account” give?

Users with a Gold account have access to the ability to send personal messages to other users and the Who looked at my profile? function. A detailed description of the Gold account service can be found at the link: details about Gold account.



>> is it possible to get a Gold account for free?

Yes, you can. To do this, you need to make some contribution to the development of the project. For example, you can write a couple of lines about BDSMPEOPLE on your blog, on a forum or on your website, this will be enough to get a Gold account for free.



>> I cant read messages. what should I do?

Please try to access the site through some other browser. For example via Internet Explorer or FireFox. Also, check if there is any program or antivirus installed on your system that blocks the function of opening pop-up windows. Many mobile phones do not support working with the site , so the site may not work correctly from a phone.



>> I sent an SMS, but nothing changed. what should I do?

Please write to Support Service. We will definitely figure out why the payment did not go through.



>> I wrote to the support service but never received an answer

We respond to all emails that require a response. It is often impossible to respond due to an incorrect return mailing address or non-functioning mail. If your question definitely requires an answer, and you have not received an answer within 1-2 days, be sure to write your request again.



> > I wrote a note in my diary, but it is not in the general top. Why?

TOP diaries is formed by the site editor, at his personal discretion. Greater priority is given to notes that reflect the author’s personal experiences or contain original materials on the topic of BDSM. If you violate service agreement and publish spam, advertising, e-mail addresses, etc. in your diary, your diary will be removed from the top, and Your profile will be blocked.



>> Are the site statistics on the number of registered users and users “currently on the site” real? can these numbers be trusted?

Yes, these statistics are absolutely real and reflect the real situation at the moment on the site. Honesty towards our users is the main principle of our work. If we wanted to deceive someone, we would not have created such a high-quality project as is, we would not have created a forum for real communication, we would not have corrected errors and we would not have introduced a customer support.



>> if you click “currently on the site” , and then start clicking through the pages, then users will begin to repeat themselves. Why?

Top users, updated in real time. When you go to the second page, the top has already time to update, and users who were on the first page are pushed by newcomers to the second, third, etc. page. Therefore, users may repeat themselves.



>> Hello! A user with the nickname XXXX is rude, rude and behaves inappropriately for this portal. Is this allowed?
>> with respect. Diana

Creating maximum comfortable conditions for pleasant communication and acquaintances is our primary and most important task.

We are very attentive to the problem of mutual respect and politeness in personal communication, the general adequacy and seriousness of the stated intentions in the questionnaires of residents of the BDSMPEOPLE project

Unfortunately, at the moment, we do not have worthy ideas on how to reduce the percentage of inadequate users and improve the quality of communication. We are open to dialogue on this topic and would welcome your specific ideas on this issue. You can also try to discuss this topic on the forum, perhaps through joint efforts it will be possible to find good ideas that we will definitely implement.

At the moment, you can put people with whom you do not want to continue communicating in the folder < a class=link_normal href="/mymail/folder2/">ignored, and their messages will no longer bother you.



>> Taking money for messages is immoral and boorish!

We do not see anything immoral or boorish in the fact that some services of the site BDSMPEOPLE are paid. You dont think paying the telephone company for each call is immoral, do you? You need to understand that the existence and development of a project of such a scale as BDSMPEOPLE requires certain financial costs, and each work must be paid accordingly. In turn, we are doing everything possible to create the most convenient and high-quality portal for thematic dating and communication, at the lowest price.

We are confident that paid accounts can significantly reduce the number of “pranksters”, “virtuals” " and other users who are not serious about real dating. A Gold account is, first of all, an indicator of the serious intentions, wealth and success of the owner.














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